Beware of Pacific Link Travel and Tours

Warning: Don’t avail the Boracay 3D/2N package being offered by Pacific Link Travel and Tours in various group buying site – it is a SCAM. My bestfriend bought a package from ebay.ph, and they did not get their money’s worth which is accomodation from La Carmela + airfare. They where able to avail of the airfare kasi irate na si dear friend…para di mahassle sinagot na lang ni dear friend ang accommodation nila sa La carmela din. Imagine the hassle.madami din na mga nakabili ang na-scam at hindi na daw macontact si Pacific although ebay emailed them asking for feedback about Pacific….Mayruon sila Pacific Link promo now sa Metrodeal…Ingat na lang.

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Pacific Link Travel and Tours – a SCAM

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23 Responses to Beware of Pacific Link Travel and Tours

  1. Rie says:

    Oh my god!im a victim too!i bought 3vouchers last august were suppose to leave next week but up to this day wala pa ang pri ted voucher nmin.and whats worst is we confirmed with la carmela and they said that they only reserved a room but didnt pay for it yet so malaki ang chance that we wont get booked…im very concernd kasi up to this day i cant contact them.bought my voucher in ebay too..i hope other victims will come out and speak up.900++ vouchers ang na benta ng scammer na to..people let your voice be heard!and together we can put an end to this!

  2. Swexie says:

    ohehmgee!!! ingat nalng sa pagbili ng deals. we should always make sure that we buy from legitimate and reputable businesses
    Swexie recently posted..This might be your lucky day!

  3. Laura G. Floyd says:

    Woa! Muntik na ako ma biktima buti nalang wala akong pera that time na nakita ko ang add. Thanks for this warning. Ingat2 lang tayo guys marami nang manloloko ngayun.
    Laura G. Floyd recently posted..Best SEO Services

  4. Tina says:

    This is not new to me! My colleague at work also bought a package for Boracay. I dont know if this is from Pacific but will surely check din. Kasi she told me if I could blog about it to spread the news nga about these companies.

    She bought for her family of 4. Imagine the damage di ba?
    Tina recently posted..The Luxury Watch – Replica Rolex Yachtmaster

  5. Daphne says:

    I was scammed too. :( We are supposed to leave for April 18 but no airline nor hotel confirmation voucher until now. I paid in full last March 6 via Metrobank account as follows:

    METROBANK ACCOUNT NUMBER : 439-7439020179 ( CURRENT ACCT )
    ACCOUNT NAME: Iris Maureen Pamonag ( owner )

    Other account numbers provided by BUEN, who left the company first week of March based on the lady I managed to talk to:

    BPI ACCOUNT NUMBER: 0010 – 0282 – 64 ( CURRENT ACCT )
    ACCOUNT NAME: Iris Maureen Pamonag ( owner )

    BDO ACCOUNT NUMBER: 780939514
    ACCOUNT NAME: Iris Maureen Pamonag ( owner )

    Out of 20 calls to this number 0915 596 3860 listed in the eBay deal, I only managed to get through once. It’s either busy or is not answered. The only time I managed to get through last week, I talked to a lady but I was not able to get her name because the line was chappy. She told me to text her my email address for them to check. I texted but they did not reply. I also followed up twice via email to pacificlinktravel@gmail.com but I did not receive any reply.

    I emailed eBay earlier asking for help. I’ll update this post if there are developments.

    I still pray that I can enjoy my hard-earned money. :(

  6. jhie says:

    i have availed this boracay package too from ebay. I bought 1 coupon and pay for 2 additional persons for my kids directly at pacific (iris pamonag BDO account) last february 24. They have confirmed the receipt of payment and told me that they will process the ticket and will just take a little while due to many bookings. I waited for 2 weeks but i got no reply whenever i followed up my e-tickets. This worries me… until last 3rd week of march i’ve read lots of complaints about this package tour. Timely i’ve got an email from ebay asking me if i have availed the package and if i have availed it. I replied that i was worried because i have paid already the pacific in full but still hasn’t released our e-tickets. I am now communicating with ebay and they have assured me that they will refund me the amount equivalent to my coupon which is good for 2 persons. The other 2 kids which i have paid on top will not be covered since they will only refund the one with coupon. last march 31 pacific emailed me saying that our tickets is being processed. I said i am cancelling the tour and demanded for a refund. i keep calling their numbers but no answer. if anyone here able to refund from pacific please let me know how they do it. my enail is jhieclutz@yahoo.com. thank you and hoping somebody could read this and help me.

  7. gara says:

    isa din po sa na scammed ng PACIFICLINK.grabe ginawa nila last min cancelled booking ko.march 23-25 kc reservation ko.march 22 around 8pm tska Nya lang sinabi skin na wala silang pondo kaya di nya kme na book.sobrang badtrip kc nakapagleave na kme ng hubby ko sa work.nakapagrefund nman agad ako sa EBAY .ang diko marefund ung 1 extra person na ibinayad ko sa PACIFICLINK.dina kc cla nasagot sa email at call. Sa txt may nagrrply pero bastos kung sumagot.Sana maipasara na agency nila para wala na clng ibang mabiktima.

  8. Herbert B says:

    I am currently experiencing po the same problem. Next week na dapat trip ko pero until now wala pa ding kasiguraduhan. I paid recently and my trip is supposed to be by April 24.. Same story gaya ng sainyo.. Alice in Wonderland Boracay said they will not have my reservation unless it’s paid na.

    I have recently called DTI Iloilo to complain about my failed transaction with Pacific Link Travel and Tours. Here’s the number of DTI Iloilo if you wish to join me in filing a complaint – (+6333) 335.0548 / 335.0060.

    I already called and they advised me to send links and supporting information to “dti_iloilo@yahoo.com”. I am hoping that you could join me so that this problem will be properly managed and also for the company’s fraudulent activities to be stopped.

    • mike says:

      I’m experiencing the same problem, I’m always checking my e-mail about sa status ng flight and to date, wala pa din cla reply sa akin. I paid in full and no one answers my call. Nakakanit na ng ulo!

  9. Daphne says:

    Hi Guys! I got my refund from eBay. I also emailed DTI Iloilo (thanks Herbert B.) my email exchange with Buen of Pacific Link. I’m hoping to get a refund for the additional fee I paid Pacific Link for my daughter’s airfare. Once I get feedback I’ll let you know.

  10. Boracay Scammed says:

    For those who have been scammed of their money by availing of the Boracay package worth P5690 per pax via Metrodeal or elsewhere, please let’s try to work together to get these people who scam customers to pay legally. I wrote Metrodeal.com management why they allowed to promote a deal by Pacific Link Travel Tours under their website that basically stole money from hundreds of customers who were just looking for a good deal on a great vacation package. They were very apologetic about the disservice as they weren’t aware that people didn’t get what they paid for and multiple complaints were voiced out basically ruining their good standing and reputation. They promised to assist in resolving this so please guys write to them at support@metrodeal.com so they could realize how many customers were fooled under their website. They are gonna try to get some leads and info, trace the telephone number that the agency used to communicate with their “victims”. Come out with any info like your email communication with a certain April or Joy, transactions from your wire transfers to 3 bank accounts of a certain Iris Maureen Pamonag, text messages etc. I still have the certificate of this Iris character that shows she has a legal business that is based in Iloilo City at Gaisano Mall. I have contacted the NBI inquiring on how to file a legal complaint regarding the scam. I will stop at nothing until I get my money back and put these peole to jail so they could never ever mess with honest people’s hard earned money. I will start researching also on how to get this case to a television news or a probe so they can be exposed of this illegal stuff. Please, let’s do this guys. The more people who complain will make this case more legitimate. From a concerned and disgusted customer.

    • Boracay Scammed says:

      Maybe we could report this to a TV/Radio personality like Mon Tulfo. Here is his email address that I got from the other sites that also complained about Pacific Link Travel Tours — isumbongmokaytulfo@yahoo.com. I will write to him to voice my complaint and maybe others could also do the same. The more emails, the better chances of our plight being heard.

      Let’s have these people rot in jail. This is not a petty crime, this is grand theft where they have raked millions of innocent people’s hard earned money.

    • Boracay Scammed says:

      Attached below is a response by Maricel, a correspondent of Pacific Link Travel Tours when I wrote them via their website user “Contact Us”. They claim they don’t have anything to do with the deals on Ebay and Metrodeal. Hopefully they will do something to clear their name instead of just sitting and letting a supposedly scammer use their company’s name and reputation in stealing millions of pesos from unsuspecting customer.

      ————–
      Dear Sir

      greetings and good day!

      first of all sir i would like to clarify on my behalf this scam issue on
      the web namely ebaykupunan and metrodeal.
      I do was a victim of this scam. I don’t have any link with ebay and
      metrodeal for your information po!
      i do recieved several calls domestic and international too! regarding with
      there confirmed booking so to speak since the client had made the full
      payments.
      i am innocent and never had cheated my clients too!
      i am based in boracay island and never had an office of my travel agency
      specifically ilo-ilo or anywhere else too!
      i do made some investigation regarding this existing travel agency with
      the same business name as i had in La carmela de boracay hotel, and the
      staff from the reservation office told me that there are couple of person
      who come and talked to them for the contracted rate. And they made several
      reservation with them,
      and of course you have the right to complain since you are one of the
      victim and it is not in small amount it is quite big po! please call the
      reservation office of la carmela to gather more information din po!
      i want to depend my name too! this is unfair po on my behalf.
      And one thing po! why you send them big amount without searching first
      like what you did now that you come accross with my account, sorry po! if
      you would want to talk to me i am always available po!
      i would be glad to catch this group of people doing this scam, we are all
      victims po not only you,.
      please help me to locate din po!
      I am residing in boracay island po! anytime you could met me as wish,

      GOD bless!

      regards,
      maricel

      ————————————————————-
      Try to google Pacific Link Scams and you’ll see what I’m talking about.
      Everyone is up in arms about a tour package deal gone really really bad
      under you travel agency.

      — On Thu, 5/10/12,****** wrote:

      From: ************************
      Subject: SCAMS
      To: info@philippineholidaypackages.com
      Date: Thursday, May 10, 2012, 2:35 AM

      I don’t know if you’re well aware that your Travel Agency is all over
      online search as involved in a scam that have cheated hundreds and
      hundreds of customers out of their hard earned money connected to
      a Boracay package tour promoted on Metrodeal.com and Ebay.com. I myself
      have been victimized of over P100,000 reserving 12 passengers. The
      transfer couldn’t be made directly at Metrodeal.com so deal was made via
      wire transfer to a certain Iris Maureen Pamonag that is supposedly the
      owner of Pacific Link. She sent 3 of her bank accounts for the
      transaction. Phone communication were via correnspondents Joy and April.

      I hope you clear this out if you have something to do with this coz we
      already reported this to legal channels so that whoever is responsible
      would refund us our money and go to jail for this illegal dealings.

      From a concerned and disgusted customer.

    • Boracay Scammed says:

      0915 596 3860 was the number they used to communicate with their customers when they were still asking for the payment via wire transfer. I copied this from the other sites from a poster who was also scammed. Is there a way we could trace this number where it originated from or who owns it??

  11. joan santiago says:

    help! ako din po same experience.panu po ba mag file ng refund sa ebay? nag email na po ako and called them already..nag file na po ba kayo ng complaint?interested din po ako.i still have the receipts and emails.at planu ko na din po papuntahan sa iloilo ung officenila,kung totoo man pong me office sila dun.help help help!

  12. Catch iris says:

    Iris is at Manila city hall now! Pls file a case against her. She’s detained til tomorrow. The more complaints the better!

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